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    • PURA Service Team

    Water Softener Installation Service

    ECOMMERCE EXCLUSIVE

    $15012 interest-free installments of $ 1250

    See all payment methods
    It arrives free in 3 working days See all shipping methods
    Pura life-time warranty
    Buy on Amazon
    Protected Purchase, receive the product you expect or we will refund your money.
    Features

    Installation service for water purifiers. It corresponds to a standard installation. The Company undertakes to carry out the installation as soon as possible after purchase. The standard time to have the product installed is up to 15 business days. If you need urgent installation, please let us know. The delay from purchasing the service to the coordinated installation is usually not more than 15 days. If you need additional services that we can provide, our technical service team will assess the complexity of the extraordinary work to be carried out and, if necessary, will quote the agreed extra service.

    If the standard installation conditions under the sink are met, no additional charges will be applied. The conditions to be met are as follows, as established in the Terms and Conditions:

        • Adequate space to place the softener: 1.10 meters in height x 30 cm in width x 50 cm in depth.
        • 1ā€ inch water inlet visible at a distance not exceeding 50 cm from where the equipment is to be placed. Between 50 cm to 1mt from the floor.
        • Electrical outlet no more than 1 meter from where the equipment is to be placed.
        • Drainage or outlet for connection of salt concentrate or softener discharge no more than 1 meter from where the equipment is to be placed.

      Different conditions than the standard ones mean that the installer may be able to provide the service, with an additional charge appropriate to the extra work to be done.

      PAYMENT METHODS

      You can choose the payment method you prefer:

      When purchasing PURA products on Amazon USA, you have access to several secure payment options tailored to your needs. These include widely accepted credit and debit cards such as Visa, MasterCard, and American Express. For added flexibility, Amazon Pay facilitates transactions with ease. Furthermore, financing solutions available through Amazon’s store cards offer structured payment plans, ensuring you can manage your purchase effectively. For comprehensive and specific details on payment methods, please refer directly to Amazon’s website or consult the payment section during checkout.

      What type of receipt do you issue?

      Amazon USA issues electronic invoices for all purchases made on their platform. These electronic invoices, or receipts, detail the items purchased, their prices, taxes, and any discounts applied. For each order, Amazon sends an email confirmation that includes all the purchase details and also stores this information in the “Your Orders” section of your Amazon account, where you can view, download, or print your invoice if needed. This system ensures that you always have access to your purchase records for warranty claims, returns, or personal record-keeping.

      SHIPPING METHODS

      At WEAREPURA.com we have a partnership with Amazon, so you can choose between several shipping methods, including:

      ā€¢ Amazon Prime: Amazon Prime members enjoy free shipping benefits, including free 2-day shipping on eligible items, 1-day shipping, and even same-day delivery for certain products and areas.
      ā€¢ Express Shipping: For even faster deliveries, generally within 1-2 business days.
      ā€¢ Priority Shipping: Estimated delivery time is 2-3 business days.
      ā€¢ Standard Shipping: Estimated delivery time after shipment is 4-5 business days.

      Where can I receive my purchase?

      At your home, at your work or you can choose the parcel branch enabled for pickup (PickUp Points).

      What is the shipping cost?

      Shipping is FREE nationwide on purchases over $35.

      For purchases less than $35 you can find the shipping value in the stage prior to confirming your purchase. The value is subject to the delivery address and the weight of the shipment.

      How long does it take for my order to arrive?

      same-day delivery for certain products and areas and up to 4-5 business days.

      How can I be sure itā€™ll land in my hands?

      As soon as the delivery team grabs hold of your order for its journey to you, your email will light up with updates at every twist and turn. These heads-ups will come straight from wearepura.com or our chosen delivery pals. Do keep a lookout in your inbox and even the nooks and crannies of your spam folder, just in case!

      When it comes to courier deliveries, weā€™ll buzz you with an SMS or give you a ring only if we hit a snag in getting your order to your doorstep.

      Oops, mixed up the address? What now?

      Caught the address mix-up right after hitting ā€˜buyā€™? No sweat! Shoot us an email at [email protected], and weā€™ll straighten it out in no time.

      What happens if the courier comes and Iā€™m not there to receive it?

      Anyone over 18 can receive the shipment on your behalf.

      Missed our first drop-by because you were out living your best life? No biggieā€”the delivery folks will circle back for another go at getting your order to you.

      Can I schedule a delivery time?

      Couriers make deliveries from 9:00 AM to 9:00 PM on business days.

      Nailing down an exact time with our delivery pals can be tricky. Got a spot where no oneā€™s around to say ā€˜hiā€™? Opt for picking up your package at the courierā€™s branchā€”itā€™s all about what works for your clock.

      What happens if I donā€™t pick up my order from the branch on time?

      If you couldnā€™t make it to the postal branch to pick up on time, we can arrange a new shipment to your address. This new shipment will incur a cost.

      Got more questions bubbling up?

      Shoot them over to [email protected], and weā€™ll get back to you quicker than you can say ā€˜PURA.ā€™

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